Refunds & cancellation
Refund and cancellation policy
When you get your money back, and how.
Last updated 21 October 2026
If a brief fails
If your complete brief cannot be generated, you can retry at no cost from the brief page. If it still cannot be completed, write to us and we refund the payment in full.
Credits used for a brief that fails are returned to your account automatically.
After delivery
Because a defense brief is a digital service delivered instantly, purchases are not refundable once the brief has been delivered — except where the brief is materially defective (for example, it does not correspond to the uploaded resume). Write to us within 7 days and we will review it.
Unused Pro revisions are not refundable separately and expire 180 days after the first unlock.
Payment problems
If you were charged but the brief did not unlock, or you were charged twice, write to us with the date and amount. Duplicate or failed charges are refunded in full.
Approved refunds are processed through Razorpay to the original payment method within 5–7 working days.
Cancellation
There is no subscription to cancel. Each purchase is a one-time payment.
Contact and grievances
Anagat (DEFEND)
Ameerpet, Hyderabad, Telangana, India
Support: founder@anagat.net · +91 86709 90985
Grievance Officer: Amit Kumar · founder@anagat.net